

Common Queries
Find answers to your most pressing questions about psychotherapy.
What are your business hours?
Therapy sessions are currently available on weekday evenings and Saturdays. This schedule is designed to offer greater flexibility for those balancing work, school, or other daytime commitments. All sessions are conducted virtually to make care as accessible and convenient as possible.
What are your fees and do you take insurance?
The fee for a 50–60 minute individual therapy session is $225. Payment is collected through Ivy Pay, a secure platform commonly used by therapy practices.
I am currently in-network with certain plans through Aetna and Carelon Behavioral Health. Coverage varies depending on the specific insurance plan, so it is best to confirm your benefits with your insurer. If your plan is in network, I can submit claims directly to your insurance.
If your insurance is out-of-network, you may still be eligible for partial reimbursement. Many clients choose one of the following options:
Thrizer
Thrizer can submit out-of-network claims on your behalf and, in some cases, allow you to pay only your estimated coinsurance at the time of the session. Thrizer charges a small service fee.Check your insurance eligibility here: https://eligibility.thrizer.com/mosaic
Superbills
If you prefer to submit claims yourself, I can provide monthly superbills that you may submit to your insurance company for potential out-of-network reimbursement.HSA / FSA Accounts
Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) can often be used to pay for therapy services.Are telemedicine & in-person sessions available?
At this time, all therapy sessions are offered virtually through a secure, HIPAA-compliant telehealth platform. This allows for flexible, convenient access to care from the comfort of your own space. In-person sessions may be offered in the future as the practice grows.
What is psychotherapy?
Psychotherapy is a collaborative process that supports self-understanding, emotional well-being, and meaningful change. It’s more than just talking-it’s an intentional and evidence-based approach tailored to each person’s unique experiences and goals. Through reflection, exploration, and skill-building, therapy can help build resilience, ease emotional pain, and support movement toward a more connected and values-driven life.
What can I expect in my first therapy session?
The first therapy session is typically an introductory meeting where you and your therapist will explore your reasons for seeking help. You can expect to discuss your personal history, current challenges, and goals for therapy. Prior to this session, you’ll be asked to complete a few brief screening questionnaires to help guide the conversation and tailor the support you receive. This first meeting is also a chance for you to ask questions and begin building a sense of connection and trust-essential foundations for meaningful therapeutic work.
How do I know if I need therapy?
Deciding to start therapy is a personal choice, and it’s completely normal to have questions about whether it’s the right time. Many people seek therapy when the strategies they’ve relied on stop working-or even begin to create new challenges. It's common to reach a point in life where stress, emotional pain, or old patterns feel overwhelming or hard to manage alone.
You don’t have to be in crisis to benefit from therapy. Whether you're feeling persistently anxious, down, stuck, or simply unsure of your next step, therapy offers a supportive space to gain perspective, build insight, and find new ways forward. Everyone needs support sometimes-and reaching out is a strong and meaningful step toward change.
Will I get better, and how long will it take?
Therapy is a highly individual process, and the timeline for progress can vary from person to person. Some clients notice changes within a few sessions, while others may engage in longer-term work depending on their goals, history, and the challenges they’re facing.
What’s most important is building a trusting, collaborative relationship where you feel supported and understood. Early sessions focus on clarifying your goals and setting expectations together. Growth isn’t always linear, but therapy creates space for lasting change-and many people find that even small shifts can have a meaningful impact over time.
What qualifications do you have to offer CBT-I?
In addition to completing formal certification in CBT-I through the program developed by Dr. Gregg Jacobs at Harvard, I’ve also studied several leading CBT-I treatment manuals, including Overcoming Insomnia by Edinger and Carney, and CBT-I for Insomnia in Those with Depression by Carney and Posner. These resources inform my work with both primary insomnia and sleep difficulties related to stress, depression, or other health concerns.
Mosaic Psychotherapy collaborates with Thrizer to assist you in utilizing your out-of-network benefits effectively.
Note: No infortmation entered into the benefits tool is shared with Mosaic Psychotherapy.
National Alliance on Mental Illness (NAMI)
A comprehensive resource for mental health education and support.Access - San Mateo
Assistance in finding mental health and/or substance use services
Substance Abuse and Mental Health Services Administration (SAMHSA)
A resource for finding treatment and support services.988 Lifeline
Suicide and Crisis Lifeline: Call, Text, Chat
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